CORE EXPERTISES

• Application & Software Development
• Business Process Re-engineering (BPR)
• Information Assurance
• Infrastructure Support Services
• Operational Support Services
• Software Engineering

Expertise

Infrastructure Support Services

At Telophase, we understand that your organizational success is dependent on the stability of your IT Infrastructure. Managing, accessing, and effectively using critical information is an integral part of everyday government operations and imperative to our execution. Telophase specializes in providing proven methodologies and best practices to enhance productivity through infrastructure solutions that are current, stable, secure and scalable. We can provide the staffing, management and processes needed to manage the entire function, thereby meeting desired service levels while leveraging clients’ existing infrastructure investments. We help organizations increase productivity while decreasing their downtime.

We encourage our valued personnel to think outside of the box. We strongly believe that providing our customer with innovative systems solutions can provide long-term benefits. Telophase helps our clients stay current by evaluating new technology for their information systems. We conduct research on emerging technologies with potential impact to our clients, and perform engineering assessments for proposed new technologies.

• Local Area Network (LAN) Operations and Support
• IT Help Desk (Tier 1-3)
• Call/Contact Center Management
• Infrastructure Management Support
• Systems Design, Migration and Implementation
• Network and Telecommunications Management